Premium Mailbox Services

SERVICE AGREEMENT MAILBOX RENTAL. 1. The Customer appoints Natpost as the Customer’s agent with respect to any item delivered to the Customer’s postal address at the centre. 2. The Customer authorises Natpost as the Customer’s agent to; a. return any mail not collected by the customer within 3 months of receipt by Natpost or longer if agreed; b. return any mail delivered to the Customer’s postal address at the centre, if the customer has not paid the postal address service fee or if the agreement has been terminated for any reason. c. natpost may retain any item delivered to the Customer’s postal address pending payment of monies owed. 3. The Customer acknowledges that its address for service is as set out in this agreement and application form. 4. The Customer’s only entitlement with regard to the property is that of a mailing and courier address. 5. Post box usage fees are payable in full, in advance and the fee is not refundable. If payment overdue, services may be suspended or terminated at the option of Natpost. 6. The Customer shall not assign or transfer the right to use the service without the prior written consent of Natpost. 7. Where a partnership holding an address is reconstituted by the retirement, death or addition of more partners, the reconstituted partnership is deemed to be the Customer. 8. The Customer will ensure that at no time will there be excessive or unreasonable amounts of mail in the mail box such that Natpost is unable to efficiently and in a timely manner receive and deliver the mail. Additional fees will apply for bulky or large goods which have not been picked up by the Customer in a timely manner. 9. The Customer agrees to comply with all Natpost policies relating to the use of the Natpost facilities and services. 10. Natpost may terminate this agreement at any time without notice and without refund of either the service fee or the key deposit purchase if: a. the Customer fails to observe or perform any term, covenant or obligation contained in these terms and conditions. b. Natpost has reason to believe that the Customer has used a fictitious or assumed name on the application, or the address on the application is not the customer’s current residential address or business address and is not updated within 7 days of a change of address. c. the address is being used by a person other than the Customer. d. Natpost has reason to believe that the Customer, or a person known to the Customer, intends to use, or is using the service in an illegal way. e. the Customer regularly allows an accumulation of mail beyond the capacity of the box or bag and will not, upon request by Natpost, agree to obtain or provide a bigger box. f. the Customer breaches any terms and conditions of this agreement. 11. Natpost may return to sender any mail which is unclaimed by the customer within 7 days of notification by Natpost that this agreement is terminated under the above clause. 12. The Customer agrees to indemnify Natpost against any claims arising out of or in conjunction with the use or possession of the Postal Address, including without limitation: a. any demands, claims and causes of action for personal injury or property damage arising from such use or possession. b. failure by Australia Post or any other carrier to deliver any items on time; c. damage or loss of mail box contents by any cause whatsoever; d. violation by the Customer of applicable federal and or state laws; e. Natpost’s liability for any claims is limited to the refund of the service fee or the provision of the postal address service again for the same original rental period; f. Any notice required to be served by or under these terms and conditions shall be sufficiently given to the Customer if left in the box provided pursuant to the agreement. 13. This agreement contains the whole agreement between the parties and any representation or warranty made by either party prior to entering this Agreement shall have no force or effect. 14. Fair Use Policy – Natpost expects usage of its services or take up of any promotions to be reasonable. Natpost may contact you to discuss changing your usage so that it conforms to this Fair Use Policy. If, after Natpost has contacted you, your unreasonable use continues, Natpost may, without further notice to you: a. suspend or limit the Service (or any feature of it) for any period Natpost thinks is reasonably necessary; and/or b. terminate your agreement in accordance with the Fair Use Policy. 15. Upon termination of the Mailbox Agreement, for whatever reason, ALL use of the address provided by this service MUST cease within 7 days. Ongoing use is not permitted and will incur additional charges at a rate of 10 times that of the original monthly average charge – calculated and charged daily until all unauthorised ongoing use ceases. If ongoing use is deliberate and unabated, Natpost reserves the right to commence legal action in the Melbourne Magistrates Court for, but not limited to, theft, fraud, and loss of income. 18. $15.00 key deposit (compulsory) and $35.00 deposit for Door Pass (Optional). Refundable upon their return within 7 days of termination of service. 16. Natpost can amend the above terms upon giving one month’s notice.